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Q: What is Xfone? A: Xfone, Inc. is a publicly traded (NASDBB: XFNE) international telecommunications company based in the UK. Xfone offer Internet based interface of "One Shop - One Bill" for all telecommunication needs. Xfone operates in the UK since 1987 and has thousands of active, satisfied customers.
Q: Why Xfone? [Top] A: Being a revolutionary web-based communications company we allow you to sign up for low-cost telephone calls on line. You can also choose free-phone or premium rate numbers, send faxes via your email, make fax broadcasts and perform many other tasks directly from your PC.
Your satisfaction is important for us. That's why we promise great quality for your calls. Using our state-of-the-art technology, your call will be delivered to national and international destinations in the most cost-effective way. Xfone.com allows you to follow the progress of each call as it is made, tracking the duration and cost so you never lose track of how much you are spending. We believe in keeping things simple. From registration to having your account up and running takes just a few minutes. Q: How orders are processed? [Top] A: Typically, orders are processed in real-time. When you are ready to place an order, the XFone platform interfaces with the brand's system and transmits an order, confirming it in real time to you. Your status will be changed from pending to active when a service is activated.
Q: Who are the Xfone.com solutions intended for? [Top] A: Xfone telecommunication commerce solutions are designed for any front-end individuals or companies who are looking for the best quality telecommunication services at reasonable prices.
Q: How do you ensure the privacy of my calls? [Top] A: Xfone works hard to ensure the privacy of your personal data.
Xfone does not share, disclose or sell any personally identifiable information (such as your name, address, telephone number or e-mail address) collected online with other unaffiliated companies or organizations.
Xfone uses the information collected online principally to provide you with the service(s) you have ordered and to let you know about other Xfone services which may be of interest to you.
Xfone collects information online by asking you for it. Xfone may also use "cookies" and similar technology to obtain information about your visits to our sites or your responses to e-mail from us - both individually and in aggregated data that does not identify you. These reporting tools tell us the parts of our web sites or e-mails in which you showed an interest or took some action, and help us improve the quality and usefulness of our sites. You may review or update the available personally identifiable information that we received from you online by accessing your account online. Please note that in order to better protect you and safeguard your information, we take steps to verify your identity before granting access or making corrections to your information. For more information about safeguarding the privacy of your calls click here. Q: What about credit card payment security? [Top] A: Security is at the heart of everything we do at XFone. We use encryption, firewalls along with other technology and security procedures to help protect the accuracy and security of your personal information and prevent unauthorized access or improper use. Xfone uses BT Trustwise (Verisign) to protect your credit card and other information in such a way that security is never compromised.
Q: How do I sign up for an XFone account? [Top] A: It couldn't be simpler all you have to do is Click here!
Q: What are the minimum call charges with an XFone account? [Top] A: With XFone you simply pay for the cost of your call, no hidden charges apply!
Q: Where can I get information regarding your rates? [Top] A: Click here for a complete list of our fantastic rates!
Q: Can I use XFone if I am not a BT customer? [Top] A: Yes you can! All you have to do is dial 0800 619 1919.
Q: Can I use XFone's telephone service whilst outside the UK? [Top] A: XFone telephone service can only be used within the UK.
Q: I have an XFone calling card. Where can I find the list of international access numbers? [Top] A: Click here for a complete list of international access numbers!
Q: How does the email to fax service work? [Top] A: For a detailed user guide on our email to fax service just click here
Q: Is there a monthly fee for the email to fax service? [Top] A: Registering for our email to fax service is absolutely free of charge.
Q: Can I really get a Cyber Number free of charge? [Top] A: Yes absolutely! You can sign up for a cyber number while registering with Xfone and you won't have to pay a penny!
Q: How does the Cyber Number work? [Top] A: Click here for a detailed Cyber Number user guide
Q: How can I contact you? [Top] A:
-By filling in the contact form on the top navigation bar -By calling us 24 hours a day 7 days a week at: +44 (0) 8700414004 or faxing to: +44 (0) 2084467010 -By writing to the following address: Britannia House 960 High Road London, N12 8QE |
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